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How
CQS helps
​you...

Why Audit is Essential?


​The purpose of audit:
  • Requirement of ISO 9001
  • Evaluation of product quality/process performance according to internal quality standard that fulfills at least the customer's requirements
  • Identification of potential improvements
  • Assessment of the product or process from the customers' perspective (internal/external)
  • Evidence of Reliability requirements
  • Evidence of interplay of product Characteristics
  • Evidence of characteristics that are not covered in the control plan
  • Evidence of compliance with product characteristics that may influence customer satisfaction
  • Evidence of product characteristics that are examined in in-process tests by means of equivalents
  • Evidence of packaging and labeling

When Audit need?

Input to trigger an audit:
  • Customer requirements (specified)
  • Customer expectations recognized by the company that have a significant effect on customer satisfaction (not specified)
  • Product, process and facility change
  • low maturity level of product and process
  • complaint from internal and external customers (e.g. early failures, warranty data, field data)
  • Findings from risk assessments (e.g. FMEA)
  • Result of customer satisfaction surveys
  • Test Report
  • Results, conclusion, and measures from previous product / process audit
  • Statutory and regulatory requirements on the product
  • Strategic importance of the product, opportunities and risks for the organization.

In addition, special in-plant condition/incidents must be considered an audit:
  • Changes of machines/equipment
  • Staff turnovers, substitutions, shifts
  • Relocations, changes of supplier
  • Deviations that are difficult to detect or concealed
  • Technical characteristics of the product (complexity)
  • Product variants
  • Batch size (large series, small series, individual production)
  • Production line (variance of production process)
  • Critical manufacturing and measurement process

What will be covered during audit?

The following will be covered during audit:
  • Material
  • Dimensions
  • Weight
  • Appearance, odor, and haptics
  • functionality (electric/mechanical)
  • Software quality
  • Connectivity
  • Fitness
  • Reliability / Durability (corrosion resistance, temperature behavior, static and dynamic behavior)
  • Safety
  • Labeling
  • Packaging

The following documents will be the foundation to conduct audit:
  • Legal and statutory requirements
  • standards
  • reports of previous product audit
  • Drawing and other specification documents
  • Customer requirements/customer requirements profile
  • Supply agreements (packaging and labeling requirements)
  • Control plan, production flow chart, process descriptions
  • Test specification
  • FMEAs
  • Failure catalogs
  • boundary samples
  • Specification for methods of analysis
  • assessment / quality 
  • material data sheets
  • Approved production deviation (special approval)
  • Complaint classification 

Qualification of CQS Auditor?

As CQS auditor/inspector, the following skills & expertise will be regular review and evaluated.

Specialist requirements :
  • Experience in manufacturing
  • Product, manufacturing, and process knowledge
  • Use of the audited product
  • Testing technology
  • Measuring technology
  • Basic terms of Q- methodology
  • Knowledge about complaints
  • knowledge about customer requirements on the product
  • Report generation
  • Evaluation of products based on product-specific requirements (Evaluation standards)
  • Foreign language skill

Personal qualities:
  • Social skills
  • objectivity
  • Physical aptitude
  • personal reliability
​
Training
  • Training in a specific profession

HOW Audit carry out?

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Any Question?

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What Our Clients Are Saying

"Thanks for providing us the valuable inspection report- This kind of thorough inspection and comprehensive report really helps us move our Manufacturing Quality to the next level!
We really value your approach, review and eyes onsite with your industry insight. And we would extend our collaboration more and deep in coming future"

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